Customer Testimonials

We know are only as good as our last job! Customer satisfaction is really important to us as we get a lot of our work through recommendations and referrals from previous customers.

Here are just a selection of the many positive comments we receive from our customers.

..... Please also give our thanks to your engineer who arrived on time, quickly identified the problem with our central heating, rectified it and carried out a full boiler service.

Well done and thank you again from a very satisfied customer.

A. M.  Swardeston

Thank you so much for the work that you did with my central heating system before Christmas. My whole heating system was clogged up from where a previous plumber had not installed it correctly.

Your staff were all polite and helpful, making no mess and clearing up after themselves. (We particularly like the way they brought their own vacuum cleaner!).

The problem turned out to be quite tricky and we were so thankful that you were able to come along with all your years of experience to solve the problem, keeping us informed at each stage. Our house has never been so warm thanks to you.

S. G.  Wymondham

I have much pleasure in enclosing a cheque for ... in settlement of your invoice. May I add that we very much appreciate the extra efforts you made on our behalf to provide a solution for the faulty burner which saved us a considerable sum - and all done in such a friendly way.

This really is customer service of the highest order.

D.R.  Norwich

Enclosed is my cheque for ... for curing the leak from my shower. With it come my grateful thanks for the prompt and efficient work. To open a door to a couple of friendly faces and a plumber I know and trust is so reassuring.

J. F.  Norwich

Now that all appears to be sorted, I would just like to say how impressed I was with the work you and your team did here. Nothing was a problem and you reacted quickly to anything that needed sorting out.

In addition, all mess was kept to a minimum and after the job was finished, all was left as clean as when you started. Overall a very professional job and I would have no hesitation in recommending Premier to others - thanks to you all.

J. A.  Poringland

Please find enclosed cheque for the servicing of my gas fire. I would like to say that I have never had such excellent service. Your employee was very efficient and clean working in every respect and very polite.

Thank you, I will recommend your company in the future to anybody.

J. B.  Norwich